Every system holds its own copy of the customer.
One hub keeps every system on the same record.
A change made in one system shows up in every other system that needs it within seconds, in both directions, without anyone re-keying it. Your teams keep working in the tools they know. STRAX keeps those tools in agreement and your DBA in control of every line of SQL.
Everyone works from the same facts
When a customer’s address changes in billing, the CRM, the provisioning system and the support desk see the change within seconds. There is no re-keying, no spreadsheet export to reconcile, and no argument about which system is right. The hub is the one place every system feeds and reads, so every screen shows the same answer.
- Changes flow both ways: a correction made in any connected system reaches the others, so your teams keep the tools they already use.
- Conflicts are settled field by field. If billing edits a phone number while the CRM edits an address on the same record, both survive, and every value shows where it came from.
- The hub is additive and keeps its full record even when a source system removes one, so history is never lost.
- Years of existing records are brought in when a system is first connected, so reports and portals are complete from day one.
- Synchronisation is rate-limited per system, so a busy source is never overwhelmed by the hub keeping up with it.
A new system joins in days
Point STRAX at a database or an API and it works out the tables, fields, types and keys for you. The assistant proposes how they line up with what you already have, you approve the mappings, and the synchronisation is generated. There is no integration code to write and no contractor to wait for. When the vendor changes the schema next year, you regenerate.
- Discovery reads the system’s own structure, so there is no data dictionary to write, and it can be re-run whenever the structure changes.
- The assistant proposes the mappings with its reasoning, and you decide.
- The configuration is the integration, so the diagram and the running system cannot drift apart.
- A schema change means a regenerate, with no hand-written code to rewrite and retest.
What changes for the business
Month-end reconciliation becomes a routine check. Customer-facing teams answer from one record instead of three screens. Reports, portals and workflows are built once, on data that is already correct, and when a system is eventually replaced the hub keeps the history while the new system runs beside the old one until it takes over.
Keep exploring
More in Connect
Databases, APIs and a growing list of SaaS profiles.
SQL Server, MySQL and PostgreSQL with change capture, any REST or OpenAPI service, webhooks, and ready-made SaaS profiles from the marketplace.
Connectors →A working integration, installed from a catalogue.
Ready-made bundles of systems, mappings, workflows, reports and portals, free and premium, each one screened by STRAX before it can run.
Feature Marketplace →See it on your own systems.
A demo takes about an hour and runs against systems like yours, starting with the ones you would connect first.