Feature Marketplace · Connectors
Intercom Connector
Intercom customer messaging and support platform. Syncs contacts, companies, conversations, and tickets via the REST API (version 2.11) with webhook support for real-time event notifications.
What syncs
The Intercom records STRAX brings into your hub.
Each kind of record is mapped once to your company model in the STRAX hub, then kept current in every system that needs it. Where Intercom announces changes, they arrive as they happen.
Contacts
Contacts including email, phone, role, and activity timestamps.
Changes arrive as they happenCompanies
Companies associated with contacts, including size, industry, spend, and usage counters.
Changes arrive as they happenConversations
Messenger and email conversations including state, assignment, and priority.
Changes arrive as they happenTickets
Support tickets including category, state, and assignment.
Changes arrive as they happenIntercom data in your own SQL Server, then wherever it is needed.
STRAX is a self-hosted integration platform. The Intercom records land in the STRAX hub, a SQL Server database on your own servers, where your reports, portals and workflows read them. From there the hub delivers them to the other systems you connect, whether those run on SQL Server, MySQL, PostgreSQL or another API. STRAX signs in to Intercom with an access token that you provide, stored encrypted.
How STRAX connectors work → How the STRAX integration engine works → Connecting a system, in the documentation →
About this listing
| Version | 1.0.1 |
| Author | STRAX |
| Category | Connectors |
| Published | 2026-07-15 |
What's inside
| Connector profile | 1 |
Free listing
Install it from Feature Marketplace inside STRAX
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Find "Intercom Connector"
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Install
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See it on your own systems.
A demo takes an hour, on your data landscape rather than ours.