Feature Marketplace · Connectors
Kustomer Connector
Kustomer customer service CRM platform. Syncs customers, conversations, and users via the REST API with outbound webhook events for real-time updates.
What syncs
The Kustomer records STRAX brings into your hub.
Each kind of record is mapped once to your company model in the STRAX hub, then kept current in every system that needs it. Where Kustomer announces changes, they arrive as they happen.
Customers
Customer profiles including contact handles, tags, sentiment, and activity timestamps.
Changes arrive as they happenConversations
Support conversations including status, priority, channels, assignments, and message counts.
Changes arrive as they happenUsers
Kustomer users including roles and login activity.
Kustomer data in your own SQL Server, then wherever it is needed.
STRAX is a self-hosted integration platform. The Kustomer records land in the STRAX hub, a SQL Server database on your own servers, where your reports, portals and workflows read them. From there the hub delivers them to the other systems you connect, whether those run on SQL Server, MySQL, PostgreSQL or another API. STRAX signs in to Kustomer with an access token that you provide, stored encrypted.
How STRAX connectors work → How the STRAX integration engine works → Connecting a system, in the documentation →
About this listing
| Version | 1.0.1 |
| Author | STRAX |
| Category | Connectors |
| Published | 2026-07-15 |
What's inside
| Connector profile | 1 |
Free listing
Install it from Feature Marketplace inside STRAX
Open Feature Marketplace
In your STRAX installation, open Feature Marketplace from the navigation.
Find "Kustomer Connector"
Search or browse to this listing and review the contents disclosure; every package shows what it contains before anything runs.
Install
Choose Install, or "Customise with AI" to adapt the package to your environment first. No licence is needed for free listings.
See it on your own systems.
A demo takes an hour, on your data landscape rather than ours.