Feature Marketplace · Connectors

Gorgias Connector

Gorgias ecommerce helpdesk platform. Syncs tickets, customers, users, and account events via the REST API using cursor pagination and Basic authentication.

Connectors connector support

What syncs

The Gorgias records STRAX brings into your hub.

Each kind of record is mapped once to your company model in the STRAX hub, then kept current in every system that needs it. Where Gorgias announces changes, they arrive as they happen.

Tickets

Helpdesk tickets including status, channel, spam flag, and lifecycle timestamps.

Changes arrive as they happen

Customers

Shopper profiles including contact channels, language, and timezone.

Users

Helpdesk agents and admins including role and activation state.

Account Events

Audit trail of account events such as ticket-created and ticket-updated.

Gorgias data in your own SQL Server, then wherever it is needed.

STRAX is a self-hosted integration platform. The Gorgias records land in the STRAX hub, a SQL Server database on your own servers, where your reports, portals and workflows read them. From there the hub delivers them to the other systems you connect, whether those run on SQL Server, MySQL, PostgreSQL or another API. STRAX signs in to Gorgias with an API key that you provide, stored encrypted.

About this listing

Version1.0.1
AuthorSTRAX
CategoryConnectors
Published2026-07-15

What's inside

Connector profile 1

Free listing

Install it from Feature Marketplace inside STRAX

Open Feature Marketplace

In your STRAX installation, open Feature Marketplace from the navigation.

Find "Gorgias Connector"

Search or browse to this listing and review the contents disclosure; every package shows what it contains before anything runs.

Install

Choose Install, or "Customise with AI" to adapt the package to your environment first. No licence is needed for free listings.

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See it on your own systems.

A demo takes an hour, on your data landscape rather than ours.